1. Agreement
These Terms of Service (the Terms) govern your access to and use of Lexradar, including the web application, APIs, and any related services we make available (the Service). The Service is operated by TITADE Ltd, a private limited company registered in England and Wales (Companies House no. 17106008) (TITADE, we, us, our).
By creating an account, signing in, or otherwise using the Service, you confirm that you have read these Terms, that you accept them, and that you have the authority to enter into this agreement on behalf of yourself or the organisation you represent. If you do not accept these Terms, do not use the Service.
2. Definitions
- Customer / you — the individual or legal entity that has registered for a Lexradar account.
- End user — an individual authorised by a Customer to access a workspace (for example, a compliance officer invited to a Team plan).
- Workspace— the shared environment in which a Customer's regulatory feed, saved changes, checklists, evidence files, and AI conversations are stored.
- Customer Content — any data, text, files, notes, or other material that a Customer or End user submits to, uploads to, or generates within the Service.
- AI Output — any text, summary, score, recommendation, or classification produced by the Lexradar AI assistant or pipelines in response to Customer Content or a user query.
- Plan — the subscription tier (Insight, Starter, Professional, or Team) selected by the Customer.
3. Eligibility and authority
You must be at least 18 years old and legally able to enter into a binding contract to use the Service. If you are accepting these Terms on behalf of an organisation (your employer, a client, or any other entity), you represent and warrant that you have the authority to bind that organisation, in which case you in these Terms refers to that organisation.
The Service is intended for business and professional use. You may not use the Service if doing so would breach any sanctions regime, export-control law, or other applicable law that applies to you.
4. Your account
- Registration. To use the Service you must register with a valid email address and choose a secure password, or sign in through a supported identity provider (currently Google).
- Accuracy. The information you provide must be accurate and kept up to date. We may reject or close accounts that use obviously false details.
- Security. You are responsible for keeping your credentials confidential and for everything that happens under your account. Use a unique password and enable multi-factor authentication. Notify us immediately at Admin@lexradar.co if you believe your account has been compromised.
- Team workspaces. The Customer is responsible for the actions of every End user they invite and for ensuring that any data those End users load into the workspace is lawfully collected.
5. The service
Lexradar is a regulatory intelligence platform. Depending on your Plan, the Service includes:
- A continuously updated feed of regulatory changes from selected UK, EU, US, and APAC sources.
- AI-generated summaries, impact ratings, and obligation extraction.
- An AI compliance assistant that answers questions about your saved changes and uploaded evidence.
- Checklists, evidence vault, and team-level assignment of compliance tasks.
- CSV and PDF exports of your change log and audit log.
We may add, change, or remove features over time. Where a change materially reduces the functionality of a paid Plan, we will give you the options set out in section 8.
Lexradar is an information and workflow tool. It is not a law firm, a compliance consultancy, or a regulator, and it does not provide legal, tax, or professional advice. See the AI & Regulatory Disclaimer for the limits of our AI-assisted content.
6. Subscriptions and billing
- Provider.Paid Plans are billed by our payment processor, Stripe. By starting a paid Plan you agree to Stripe's services agreement in addition to these Terms.
- Currency and tax. Prices are shown in pounds sterling (GBP) by default and are exclusive of VAT or other sales tax, which is added at checkout where applicable. EU and UK customers may be required to provide a valid VAT ID.
- Auto-renewal. Paid Plans renew automatically for the same billing period (monthly or annually) at the then-current price, unless you cancel before the renewal date.
- Cancellation. You can cancel at any time fromAccount → Billing. Cancellation stops future charges; you keep access to paid features until the end of the current billing period, after which your account moves to the free Insight tier.
- Refunds. Fees are non-refundable except where required by law or expressly stated at the point of purchase (for example, an annual plan cancelled within 14 days of first payment).
- Failed payments. If a payment fails, we will retry the payment method and notify you. If payment cannot be collected within 7 days we may suspend or downgrade your account until the balance is settled.
- Disputes. If you believe you have been charged in error, contact Admin@lexradar.co before opening a chargeback; we will investigate promptly.
7. Free Insight tier
The Insight tier is free of charge and is provided as a low-volume way to evaluate Lexradar. It is subject to plan limits (1 jurisdiction, 1 industry, 1 user, limited AI messages, 50 MB of evidence storage). We may:
- throttle or rate-limit access to the Service on the Insight tier at any time;
- discontinue the Insight tier on 30 days' notice, in which case you may export your data and close your account.
8. Changes to the service and prices
We may update the Service (including features, source coverage, and AI behaviour) and our prices from time to time. For paid Plans, we will give you at least 30 days' email notice of any price increase or any change that materially reduces a feature you actively use. If you do not accept the change, you may cancel before it takes effect and receive a pro-rated refund.
9. Customer content and licence
You retain ownership of Customer Content. We claim no intellectual-property rights over the regulatory text, notes, evidence files, or other material you load into the Service.
You grant us a worldwide, non-exclusive, royalty-free licence to host, copy, transmit, process, and display Customer Content for the sole purpose of operating the Service, providing support, and generating AI Output. This licence terminates when you delete the relevant Customer Content or close your account, subject to our standard retention windows.
You confirm that you have the right to provide any Customer Content you upload and that doing so does not breach any obligation of confidentiality, any privacy law, or any third-party right.
10. Intellectual property
The Service, including the Lexradar name, logo, source code, design, aggregated regulatory data, and the models and prompts we use, is and remains the property of TITADE Ltd or our licensors and is protected by copyright, database-right, and trademark law.
We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service in accordance with these Terms. You may not copy, modify, reverse-engineer, decompile, or create derivative works of the Service, except to the extent expressly permitted by applicable law.
The Lexradar name and logo are our trademarks. You may not use them without our prior written consent, except to identify us as the source of the Service in a fair and accurate way.
11. AI-generated content
The Service uses generative AI to summarise regulatory changes, extract obligations, and answer questions. AI Output is produced automatically and may be inaccurate, incomplete, or out of date, even when it appears confident.
- No training on your content. We do not use Customer Content to train any AI model. Our configuration of the Anthropic API is zero-retention and zero-training; prompts and responses are discarded after the inference call.
- Responsibility for AI Output. You are responsible for reviewing AI Output before relying on it. You must not present AI Output as legal advice or as the formal position of a regulator, and you must verify material claims against the original source documents.
- Acceptable input. You must not submit input to the AI assistant that infringes intellectual-property rights, contains personal data you are not entitled to process, or is designed to manipulate the model into producing harmful or unlawful content.
See the AI & Regulatory Disclaimer for the full statement of how AI Output should and should not be used.
12. Acceptable use
You agree not to:
- use the Service to violate any applicable law or regulation;
- upload content that is unlawful, infringing, defamatory, obscene, or discriminatory;
- attempt to gain unauthorised access to the Service, other Customer accounts, or the systems we use to provide it;
- probe, scan, or test the vulnerability of the Service except as permitted by our published responsible-disclosure policy;
- interfere with or disrupt the Service or the experience of other customers;
- scrape, bulk-download, or otherwise extract the regulatory feed except as permitted by your Plan;
- resell, sublicense, or white-label the Service, or make it available to anyone who is not authorised under your Plan;
- use the Service to build a competing product or to train a competing model;
- use any output of the Service to harass, impersonate, or harm another person.
13. Suspension and termination
We may suspend or terminate your access to the Service at any time, with or without notice, if:
- you breach these Terms, our Privacy Policy, or any other agreement with us;
- your use of the Service presents a security risk or may harm other customers or the Service itself;
- we are required to do so by law, court order, or a regulator;
- payment for a paid Plan fails and is not resolved within the grace period set out in section 6.
You may terminate these Terms at any time by closing your account fromAccount → Delete account. On termination, your right to use the Service ends, and we will delete or return your Personal Data in line with ourPrivacy Policy.
Sections that by their nature should survive termination — includingIntellectual property, AI-generated content,Warranties and disclaimers, Limitation of liability,Indemnity, Governing law, and General — survive.
14. Feedback
If you send us suggestions, ideas, or feedback about the Service, you agree that we may use, modify, and incorporate that feedback into the Service without restriction or compensation to you, provided that we will not publicly identify you as the source without your consent.
15. Confidentiality
Each party may receive information from the other that is marked as confidential or that a reasonable person would understand to be confidential (Confidential Information). The receiving party will protect the other's Confidential Information with the same standard of care it uses to protect its own (and at least reasonable care), and will not disclose it to any third party except to employees, contractors, and professional advisers who need to know it and who are bound by equivalent obligations.
The obligations in this section do not apply to information that is or becomes public through no fault of the receiving party, was already known to it, is independently developed, or is required to be disclosed by law.
16. Warranties and disclaimers
We will provide the Service with reasonable skill and care, and we will use commercially reasonable efforts to keep it available. Other than as expressly set out in these Terms, the Service is provided on an as is andas available basis.
To the maximum extent permitted by law, we disclaim all warranties, conditions, and terms, whether express, implied, or statutory, including any warranty of merchantability, fitness for a particular purpose, non-infringement, accuracy, or completeness. In particular, we do not warrant that the regulatory feed is exhaustive, that AI Output is accurate, or that the Service will be uninterrupted or error-free.
Nothing in these Terms is intended to exclude or limit any warranty or right that cannot be excluded or limited under English law (for example, the consumer rights set out in the Consumer Rights Act 2015).
17. Limitation of liability
Nothing in these Terms excludes or limits our liability for (a) death or personal injury caused by negligence, (b) fraud or fraudulent misrepresentation, (c) breach of obligations that cannot lawfully be excluded, or (d) any other liability that cannot lawfully be excluded or limited.
Subject to the paragraph above, in no event will either party's total aggregate liability arising out of or related to these Terms exceed the greater of (i) the fees paid by the Customer to TITADE in the 12 months immediately before the event giving rise to the claim, or (ii) £100.
In no event will either party be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, customers, opportunities, goodwill, or data, even if that party was advised of the possibility of such damages and even if a remedy fails of its essential purpose.
18. Indemnity
You will defend, indemnify, and hold harmless TITADE and its officers, employees, and agents from and against any third-party claim arising out of (a) your breach of these Terms, (b) your Customer Content, or (c) your negligent or wilful misconduct, except to the extent caused by our own gross negligence or wilful misconduct.
19. Force majeure
Neither party will be liable for any delay or failure to perform its obligations under these Terms (other than payment obligations) caused by events beyond its reasonable control, including acts of God, internet or telecommunications failure, war, terrorism, civil disorder, government action, pandemic, or large-scale failure of a third-party provider we use to deliver the Service.
20. Governing law and jurisdiction
These Terms, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them, are governed by and construed in accordance with the laws of England and Wales.
The courts of England and Wales have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms, save that we may apply to any court of competent jurisdiction for interim or injunctive relief to protect our intellectual property or Confidential Information.
21. Disputes
We would prefer to resolve any dispute informally. If you believe you have a dispute with us, please email Admin@lexradar.co first, describing the issue and how you would like it resolved. We will try to respond within 30 days.
If you are a consumer, you may also be entitled to use the European Commission's online platform for alternative dispute resolution, available at ec.europa.eu/consumers/odr. Nothing in this section prevents either party from bringing a claim in court.
22. Notices
Notices to you may be sent to the email address associated with your account, or by in-product notification. Notices to us must be sent by email to Admin@lexradar.co, with a copy by post to the registered office address on our Companies House listing.
23. General
- Entire agreement. These Terms, together with ourPrivacy Policy and Cookie Policy, form the entire agreement between you and TITADE for the Service and supersede any prior agreement.
- No waiver. A failure or delay by either party to exercise a right under these Terms is not a waiver of that right.
- Severability. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions continue in full force and effect.
- Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms to an affiliate or to a successor in connection with a merger, acquisition, or sale of assets.
- Third-party rights.These Terms do not create any right enforceable by any person who is not a party to them, except where section 17 expressly extends rights to TITADE's officers, employees, and agents.
- Changes to these Terms. We may update these Terms from time to time. The Last updated date at the top will change when we do, and for material changes we will email registered users at least 14 days before the new version takes effect.